Pima County Awards $2.3 Million for Land, Permit Management

Pima County, in Southern Arizona, will replace its ‘PERMITS’ Plus client-server system with Accela Automation enterprise software to streamline service delivery for development services, transportation, environmental quality, regional flood control district, natural resources parks and recreation, sustainability and conservation, real property services and regional wastewater reclamation.

With a population of approximately 1 million, Pima County has been one of the fastest growing counties in the U.S. The vast majority of the county’s population lies in and around the county seat, Tucson, the second-largest city in Arizona. The flexible configuration of Accela Land Management will help Pima County advance land-based projects by tracking and managing acquisitions, environmental monitoring obligations, inspections and permits and defining the sequence of interrelated departmental workflows.

Accela Land Management will also be utilized to streamline process and service delivery, helping the county to project and manage the growth of their community, services and resources. Tracking conservation lands purchased to offset habitat impacts in accordance with the Sonoran Desert Conservation Plan will be part of efforts to conserve the best lands and protect natural resources in the county.

In addition, Accela will provide Pima County with the capability for electronic document review to replace their outdated Project Dox technology. Within Accela Automation, transactional data and business process automation will be seamlessly integrated with the document and records management capabilities of the OnBase Electronic Document Management System to enhance productivity to the county and its citizens.

Accela Citizen Access will provide constituents with on-line services to complete permit requests, research required variances, approvals and forms, have visibility to their submittal status and process payments. Additionally, they will be able to easily view context-pertinent information, and participate in on-line plan review. These on-line services will streamline workflow for citizens and development industry professionals.

Accela Mobile Office will enable access to project documents from laptops and tablet PCs, providing greater convenience and faster turnaround time for building inspectors and end users. Agency field inspectors will also be supported by Accela GIS, which integrates ESRI ArcGIS for Server maps with Accela Automation. Contractors and inspectors will be able to access services and complete processes online, including payments for permits and real-time status updates on pending permits, licenses and service requests.

Source: Accela Inc